FAQ

Answers to your questions

Padel rules

Padel tennis is a mix of tennis and squash, played on a smaller court. What makes it special: the court boundaries are made of glass walls that are part of the game. The ball stays in play longer, leading to exciting and varied rallies.
Padel is always played in doubles – two against two – or one-on-one on single courts. The focus is on fun and teamwork, and even beginners can quickly get into the game.

  • The serve must be played below the hips and served into the opponent’s diagonal service box.
  • The ball must hit the ground once before the serve.
  • The ball can hit the glass wall on the serve, but not the fence. A correctly executed serve bounces on the ground in the opponent’s service box and may then touch the glass wall, but not the fence on the side.
  • In the event of a fault, there is a second serve – similar to tennis.
  • The ball may also touch the glass wall after hitting the ground before being returned. The ball can also be played off the fence during a rally.
  • The ball may hit the ground a maximum of once before it must be returned. If the ball touches the ground twice, the point is awarded to the opponent.
  • Players can also return the ball directly from the air (volley) or after contact with the glass wall.
  • The points are scored the same way as in tennis: 15, 30, 40 and game. If it comes to a deuce (40:40), the next point (“golden point”) decides the game.
  • A match is usually best-of-three sets. A set is decided when a team wins six games by a margin of at least two games.
  1. The glass walls and the fence around the court are an integral part of the game. A ball that touches the glass wall after hitting the ground remains in play.
  2. However, if a ball hits the fence or glass directly without first touching the ground, this is a fault.

As padel is often played in a recreational and hobby environment, the focus is on having fun and socialising. Fair play is expected and appreciated.

General

Just go to our homepage under “BOOK NOW” – select the location, time and place.

Note: When booking for the first time, you must create a profile on Playtomic to get started.

The “normal” doubles court is 20 metres long and 10 metres wide and the game is played two-on-two.
A singles court is also 20 metres long, but only six metres wide and the game is played one-on-one.

Playtomic is the booking app we use. To be able to book, you need to create a profile once with your name and email address. The access code will be sent to this email address after each booking.

Exactly the same way as for a padel court. Once you are at the Playtomic page, you simply select the sport (the default setting is padel).

You can find the current price list on our website under “Prices”.

The prices are always per court, not per person.

You book per court, not per player. It is also possible to play with four players. However, please note that the halls are designed for the intended number of players. If there is not enough space or material, the players who have booked the “correct” number of players have priority.

Absolutely! Whether it’s a team event, birthday or tournament – we offer customised event packages. Just write to us or give us a call.

No, you can easily book a court even without a member card.

The Silver member card is limited in time: you can play for free during the week until 4.00 p.m. With a Gold member card, you have no time restrictions.

There is the option of hiring rackets at every location. Racket hire starts at CHF 4.00.
Balls can be purchased in each hall (CHF 3.90 for a box of 3 balls).

We have racket sales boxes at the Stücki Basel, Münchenstein and Bubikon locations. You can pay there directly and take the racket with you – or order online in our shop at any time.

A food box is available in every hall for cashless purchase of drinks and snacks.

It is not absolutely necessary to start with a coach. Padel is easy to learn and you should be able to play after just a few minutes.

For individual or group lessons, please contact the instructor directly.
We work together with various coaches, who are listed on the respective location page with contact options.

Our halls are automated – access is via a code that is sent by email immediately after booking.
There are no permanent staff on site. The court cannot be paid for on site – only equipment and refreshments.

The access code is sent by email to the address stored in Playtomic. Sometimes it ends up in spam.
It is also possible to follow brief instructions on site to receive the code by SMS.

Yes, there is music playing in every hall, which can be turned up or down by the players.

The code must be entered at the entrance – even if the door is already open. Only then are the lights and music activated.

You can find a description here: Padel rules